PT Batara Medika Novatex (“we”) respects your privacy and is committed to protecting the personal data you provide through this site, in line with Law No. 27 of 2022 on Personal Data Protection (UU PDP).
1. Data We Collect
We only collect data you voluntarily provide, mainly through the quote request form:
- Institution name, contact person (PIC), and position;
- Phone/WhatsApp number and email address;
- Type of need, facility type, region, and description of need;
- Attachments (optional) you upload.
If analytics is enabled, we may also collect anonymous technical data (e.g. pages visited) to improve our services.
2. Purpose of Use
Data is used to: follow up on your request, prepare quotes, communicate about services, and improve the quality of our site and services.
3. Legal Basis
Data processing is carried out based on the consent you give when submitting the form.
4. Disclosure to Third Parties
Form submissions are processed through a third-party form/email provider solely to deliver your message to us. We do not sell your personal data. Data is only shared when required by law.
5. Storage & Security
Lead data is stored reasonably with access limited to authorized administrators, and we apply appropriate security measures to protect it.
6. Your Rights
Under the UU PDP, you have the right to access, correct, update, and delete data, and to withdraw consent. To exercise these rights, contact us via the details below.
7. Cookies
If analytics is active, the site may use cookies for visit statistics. You can manage cookies through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Changes will be published on this page with the update date.
9. Contact
Privacy questions can be sent to info@bataramedika.com or 0852-5849-3393.
This document is a general template and should be reviewed by legal counsel before publication.